3 countries - Kuwait, Jordan, and Morocco, 1700 employees, 30+ nationalities, serving millions of customers every year to create a better everyday life for the many people.
This is us in IKEA Al-Homaizi Limited.
Our keywords are Home, People, Happiness, Development, Leadership, Diversity, and Passion.
Join us to bridge your dreams and unique ideas within an organization that believes in People.
build good working relationships
understand the needs of your business customers
research the market and related products
present the product or service favourably and in a structured professional way face-to-face.
listen to customer requirements and present appropriately to make a sale
maintain and develop relationships with existing customers in person and via telephone calls and emails
cold call to arrange meetings with potential customers to prospect for new business
respond to incoming email and phone enquiries
act as a contact between a company and its existing and potential markets
negotiate the terms of an agreement and close sales
gather market and customer information
challenge any objections with a view to getting the customer to buy
advise on forthcoming product developments and discuss special promotions
create detailed proposal documents, often as part of a formal bidding process, which is largely dictated by the prospective customer
check the quantities of goods on display and in stock
make accurate, rapid cost calculations and providing customers with quotations.
negotiate on price, costs, delivery and specifications with buyers and managers
liaise with suppliers to check the progress of existing orders
record sales and order information, sending copies to the sales office, or entering figures into a computer system
feed future buying trends back to employers
review your own sales performance, aiming to meet or exceed targets
attend team meetings and share best practice with colleagues
the ability and desire to sell
excellent communication skills in english and arabic
a positive, confident and determined approach
resilience and the ability to cope with rejection
a high degree of self-motivation and ambition
the skills to work both independently and as part of a team
the capability to flourish in a competitive environment
good level of numeracy
TOGETHER AS A TEAM
The main responsibilities are: exceeding customer expectations by ensuring a seamless and easy buying process that creates trust in the IKEA brand in a multichannel environment; managing and supporting the team in order to co-ordinate and optimise goods flow operations in the store. This will result in agreed product availability for customers and the correct quality of the goods flow process in the store at the lowest possible costs.