• 2 years previous experience of retail safety & security (loss prevention/asset protection). • Knowledge and understanding of Federal, State, and local legislation and requirements regarding safety, security and risk in a retail environment. • Knowledge and experience with safety committees, auditing, and incident report writing.
WHAT YOU'LL BE DOING DAY TO DAY
Protects IKEA's co-workers, customers, and assets from preventable loss, injury or illness within the unit. • Assists the Unit Risk & Compliance Manager in various compliance tasks including assessments, follow-up, training, and statistical reports related to Ingka Group Policies and Standards, U.S. Business Risk & Compliance policies, and national/local applicable laws and regulatory requirements including but not limited to: Global Safety & Security Manual, U.S. Retail Risk & Compliance Operations Manual, Crisis Manual, fire safety (NFPA), occupational safety (OSHA/NIOSH), food safety (Food Safety Modernization Act), Payment Card Industry (PCI) standards, data privacy and information security, Product Safety (CPSC), Worker's Compensation, General Liability. • Oversees the safety and security of people and property within the site/unit and supports the Unit Risk & Compliance Manager with identifying, managing, and mitigating risks in the unit, and gathering and communicating unit safety and security KPI's. • Assists the unit Risk & Compliance Manager in establishing and updating various business plans and action plans. • Initiates, monitors and responds to incidents and ensures rapid response, investigation, documentation and reporting of all incidents and emergency situations. • Documents all incidents that relate to potential liability for IKEA. • Minimizes theft and fraud utilizing loss prevention procedures and provides support to the Unit R&C Manager and Field Safety & Security Specialist with internal investigations. • Assists the Unit R&C Manager in leading the unit's physical security program, safety program, and compliance program by education, assessing (auditing), and maintaining standards throughout the property. • Coordinates assessment (audit) activity on a regular basis to ensure quality assessments are conducted at the proper frequency. • Ensures the unit's Safety Committee (Safety Forum) Meeting is held per Federal and/or State OSHA standards and IKEA U.S. standards. • Assists the Unit R&C Manager and/or Field Safety & Security with sensitive issues including co-worker misconduct, information security, harassment, and lawsuits.
TOGETHER AS A TEAM
You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We’re a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that’s pretty cool!