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Agile & Delivery Chapter Manager

Delft, Holanda Meridional - Informaciones sobre la localización de la oferta Informática y Soluciones Digitales Jornada completa

Descripción del trabajo

Company description

You see things a little differently. So do we! We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.

Who we are

The world is changing and the IKEA business is changing with it. For IKEA though, one thing will always remain the same ─ our vision to create a better everyday life for the many people.

We will strengthen and develop our competences in order to meet the needs and dreams of the many people around the world. And to be accessible and relevant, wherever and whenever they wish to meet IKEA.

About business transformation and IKEA Consumer & Market Insights (ICMI)

In IKEA we continuously strive to improve how we work and meet our customers. We are now on an exciting business transformation journey aiming to create long term success for IKEA.

This role is part of IKEA Consumer and Market Insights (ICMI) that is one of our 7 Leadership Areas. ICMI makes well founded decisions based on actionable and timely insights. 

Job description

As a Chapter Manager, you will:

  • Develop, inspire and support the co-workers reporting to you
  • Support the competence development of co-workers in your area in order to secure skilled and highly motivated teams
  • Ensure that co-workers feel empowered, efficient and valued part of the product or delivery teams they belong to
  • Contribute actively and regularly to development of insight products by supporting co-workers and teams with specific knowledge and methods within your area of expertise
  • Secure that all co-workers in your chapter area can do their work in a compliant and safe way
  • Lead or support the development of the right capabilities, principles, standards and frameworks related to your respective chapter area
  • Ensure that the appropriate digital frameworks, standards and principles are followed by all co-workers in your chapter area and all products across ICMI
  • Develop and implement the chapter strategic plan and manage the related budget


In order to be successful in this role, you will need solid knowledge and proven track record as a specialist in the chapter area you’ll be leading and have experience of end2end digital product development and operations. You’ll also need good knowledge of digital technology, digital infrastructure, IT services and digital steering frameworks.

You have a great interest and proven track record in agile frameworks and practices, especially Scrum, as well as DevOps ways of working. You have a deep interest in and understanding of traditional product and project delivery methods.

You are a strong leader with ability and interest to develop your team and build trust with your peers and stakeholders in order to reach the best results. You are comfortable with complex prioritisation and situations where you are commonly forced to disappoint strong and vocal stakeholders, in order to leverage your resources to the best effect. You have had people management responsibility for at least 5 years. Additionally, you benefit from having worked across initiatives in dynamic, multinational organisations.

You have great communication and networking skills and are fluent in written and spoken English.

Preferably, you have a minimum of 10 years’ experience in the area of your chapter, with at least some of those years spent as people manager. Experience form IKEA and the IKEA value chain is appreciated but not mandatory.

More Information

This is a full time position (40h/week). Travelling may be required based on business needs. Please send your application – CV and motivation letter – by 20 February 2021. Please note that we are continuously interviewing candidates.