The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
About the job
Reporting to the Shopkeeper, the Sales Specialist maximise sales and to be a source of knowledge and expertise for the team. The Sales Specialist support the efficient work of the IKEA mechanical sales system to ensure the continued execution and success of the IKEA Concept and to give customers a positive shopping experience.
You are passionate about our products and actively learn about their features and benefits, and proactively share this knowledge with our customers and co-workers
You work with the Shopkeeper to improve range presentation by ensuring it appeals to our local customers and encourages them to buy more
You know the department’s working routines, you follow-up and ensure they are done.
You work together with your shopkeeper and your commercial team to sales steer products and meet department sales goals.
You ensure the department has accurate sales space.
You understand the relationship between sales and stock forecast work towards achieving the goals through continuous evaluation and follow up
You are customer-serviced focused with a passion in retail home furnishing business
You take initiative and is a problem solver, self-motivated and a strong team player
You’re a natural leader, have strong communication and interpersonal skills with knowledge of PC
You have strong selling skills and professionalism
You are able to guide and coach a team of co-workers to excel as Sales Associates
You are physically fit to handle physical work and pro-longed hours of standing
You are able to commit to working on AM & PM shift work, weekends and public holidays